"I ordered my wok and accessories on the weekend and received them a few days later. I even got to correct my shipping address. Id recommend the Wok Shop to anyone. I plan to do business with them again in the very near future."
-JAL, New Jersey
"The personal service you receive from the wokshop.com will please frequent online shoppers and those hesitant to order online. (I'm a second-time purchaser.) They have great communication and you can keep up-to-date on your order via email if necessary. They ship fast and your order comes well packed. Don't forget to visit their the Wok Shop in the heart of Chinatown when in San Francisco! They have everything you need there, plus things you didn't know you need. Lots more on wokshop.com."
"The service was outstanding. I placed my order at night and they called me the next morning to tell me there was a better shipping option than what I had selected. Then, I got an e-mail from them (this was not a form e-mail) instructing me how to take care of the product I purchased. Thought this was a very nice touch. They also had both great variety and prices."
- JS, California
"Outstanding customer service. They are personal, care about your order and its delivery and they are sure to complete your order and follow up on your satisfaction and timely delivery. They offer suggestions and alternatives when (and it is rare) an item is out of stock and they inform you of expected availability. They do not stop until you have received your items and are happy with them. It is truly a pleasure to shop with this organization."